PRIVACY POLICY
Last updated: November 10, 2025
This Privacy Policy describes how TECHWAVE INTERACTIVE LIMITED (the "Company," "we," "us," or "our"), with its registered address at RM 1006, 10/F., PO YIP BUILDING, 23 HING YIP STREET, KWUN TONG, HONG KONG, collects, uses, stores, and protects your information when you use our mobile games, related websites, and other services (collectively, the "Services").
You can contact our data protection officer for privacy matters at [email protected].
1. Data We Collect
1.1. Personal Data You Disclose to Us.
We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in obtaining information about us or our products, when you participate in activities on the Services (such as posting messages in our forums or entering competitions), or otherwise when you contact us.
Contact Data:
Your name, email address, and any messages you send to us when you request customer support at [email protected].
Account Data:
Log-in credentials (e.g., username, password hash) if you create an account within the game or on our website.
Transaction Data:
Data necessary to complete purchases (e.g., in-app purchases, game subscriptions). We do not store full credit card details; this information is handled securely by third-party payment processors (e.g., Apple App Store, Google Play Store).
1.2. Data Collected Automatically.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information.
Device Data:
Device identifiers (e.g., device ID), operating system, hardware model, mobile network information, and screen resolution.
Usage Data:
Game progress, in-game activity (e.g., levels played, in-game purchases), IP address, and server log files.
Analytics Data:
Data collected by third-party analytics tools (e.g., Firebase, Unity Analytics) to understand usage patterns and measure campaign effectiveness.
2. How We Use Your Information
We use the information we collect or receive for the following purposes:
2.1. To Facilitate Account Creation and Log-in Process.
To manage your account and authenticate you when you log in, allowing you to access your game progress across different devices via cloud saving.
2.2. To Provide and Manage the Services.
To deliver the game, enable in-game social features (if any), process your transactions, and fulfill your requests for in-app purchases.
2.3. To Send You Marketing and Promotional Communications.
If you have opted-in to our newsletter, we may use your personal information for our marketing purposes. You can opt-out of our marketing emails at any time.
2.4. To Post Testimonials and Player Feedback.
We post testimonials on our Services that may contain personal information (e.g., user name, country). Prior to posting a testimonial, we obtain the user's consent to use their name and the content of the testimonial.
2.5. To Ensure Security and Prevent Fraud.
To maintain the safety and security of our Services, including monitoring for cheating, unauthorized access, and implementing fraud prevention measures.
2.6. To Fulfill and Manage Support Requests.
To respond to your customer service requests and to help you with any issues related to your game experience (e.g., lost progress, bug reports).
3. Disclosure of Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:
3.1. Vendors, Consultants, and Third-Party Service Providers.
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., data analysis, email delivery, hosting services, customer service, and marketing efforts). These third parties are typically limited to using your data only to the extent necessary to provide their functions.
3.2. Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
3.3. Affiliates.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
3.4. Legal Compliance.
We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Third-Party Websites and Services
The Services may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We do not guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this Privacy Policy.
5. Security and Retention of Your Information
5.1. Security Measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
5.2. Data Retention.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
6. Your Privacy Rights
Depending on your jurisdiction (e.g., EU/EEA under GDPR, California under CCPA), you may have the following rights regarding your personal data:
6.1. Right to Access.
You have the right to request access to the personal data we hold about you.
6.2. Right to Rectification.
You have the right to request that we correct any information you believe is inaccurate or incomplete.
6.3. Right to Erasure (Right to be Forgotten).
In certain circumstances, you have the right to request that we erase your personal data.
6.4. Right to Object/Restrict Processing.
You have the right to object to or request that we restrict the processing of your personal data.
6.5. Data Portability.
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6.6. Opt-Out of Marketing.
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us at [email protected].
6.7. Withdraw Consent.
Where we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at [email protected].
7. Policy for Children
We do not knowingly solicit data from or market to children under 13 years of age. By using the Services, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 13 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.